Service Request Form
For assistance with ROW grass cutting and maintenance, road service, sidewalk issues, or signage
The City of Duluth Public Works Department will strive to be known as a leader in the delivery of quality services. It is our goal to be recognized for our responsiveness, reliability, efficiency in the use of fiscal resources, and the integrity that serves as the foundation of every job we do.
We believe that our employees are our most valuable resource; it is through their dedication that we will be successful.
Our Core Values Are:
- Delivery on commitments
- Treat others as we wish to be treated
- To be part of the solution, not part of the problem
The Public Works Department oversees the following:
- Building Maintenance and Operations - includes Town Green, Fountain, Parsons Alley and various City Properties
- Community Enhancement - including Public Art maintenance, Veterans Markers and Flags, Downtown lighting and Holiday Decorations
- Fleet Maintenance
- Right of way/Landscape Maintenance
- Street Maintenance - including sidewalks and signs
To report street light outages: Check for a pole number and call GA Power at 888 891-0938 or Jackson EMC at 1-800 462-3691
Veteran Marker Committee:
The first meeting of this Committee will be held on Tuesday, March 6, at 4:30 p.m. at the Public Works Red Fowler Building, 2450 Main Street. See our Veterans page for more information. THIS MEETING WAS CANCELLED DUE TO LACK OF A QUORUM.
The next meeting of this Comittee will be held on Wednesday, March 28, at 4:30 p.m. See our Veterans Marker page for more information.
Veteran Markers Moving:
It has become increasingly dangerous for our employees to place markers on SR120 and Pleasant Hill Road. Because of this danger, all markers on SR 120 and Pleasant Hill Road will be moved to other locations over the next 12 months. Please be understanding that the City places safety for its employees first. We will do our best to contact everyone who is affected by a marker being moved. The first group of markers to be moved will be those on SR 120 from the Methodist Church west to SR 23. Those markers will be placed on SR 23.
2017 LMIG (Local Maintenance and Improvement Grant) Resurfacing Program:
The Local Maintenance and Improvement Grant is provided through the Georgia Department of Transportation and is funded by the motor fuel tax. SPLOST (Special Purpose Local Option Sales Tax) money is also used to fund this resurfacing project. This bid has been awarded to CW Matthews Contracting Company.
The bid is in two sections - Base Bid and Alternates. The Base Bid lists the streets planned for milling and resurfacing this year.
Base Bid streets are:
Mattison Street from Mason Drive to SR 120
Pine Cone Lane from cul de sac to cul de sac
Savannah Place Drive from Pleasant Hill Road to end
Palisade Park Drive from Pleasant Hill Road to end
Palisade Park Court from Palisade Park Drive to end
Bridlewood Drive from Albion Farm Road to Pine Street
Risen Star Court from Bridlewood Drive to end
Alternate Streets will only be resurfaced if funding is available.
Alternate Streets are:
Howell Wood Trail
Sidney Lanier Boulevard
East Whippoorwill Drive Patching:
Sections of East Whippoorwill Drive will receive patching this year. Due to numerous specialty items and additional work required for this project, it will be bid separately. Further updates will be posted here.
Gas Line Replacement:
Atlanta Gas Light (AGL) has finished replacing gas lines in the Norman Downes neighborhood. They will begin work in another area at this time. This project will take several weeks, depending on the weather. Residents should receive information posted on door hangers. AGL will repair any damage to yards and streets that are affected. Old lines are being abandoned and phased out for new lines to provide more dependable, long-term service. The City is working with AGL and will monitor the work to ensure any affected roads are repaired correctly.
AGL will be working on gas line replacement for the following streets next:
Bryn Mawr Court
Casey Glen Court
Howell Meadow Drive
Howell Springs Drive
If you have a question or concern about this project, you may call AGL at 404 584-3130 or email firstname.lastname@example.org
Deputy Public Works Director