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The Planning & Development Department is dedicated to providing the highest level of quality customer service to the residents, businesses, and visitors of Duluth.  In addition to the areas of responsibility below, this department is responsible for:

  • Conducting development reviews and inspections
  • Controlling applications for land use changes and modifications
  • Enforcing city laws and ordinances
  • Issuing permits
  • Providing  transportation planning management
  • Supporting marketing and local events
  • Verifying site and hydrology compliance

The department performs these duties with the assistance of the City’s ordinances and regulations, the elected officials, citizens, developers, builders, city employees and sometimes the expertise of outside agencies. The Planning and Development Department also oversees the City's Comprehensive Plan and coordinates long-range planning efforts with other government agencies at the County, State, and Federal levels.

Our Mission
Planning & Development is committed to building up the City of Duluth while improving the quality of life for current and future citizens, businesses, and visitors.

Areas of Responsibility

  • Building Inspection
  • Capital Improvement Project Administration
  • Code Enforcement
  • Engineering
  • General Permitting Activities
  • Planning
  • Redevelopment Administration
  • Site Development Inspections
  • Stormwater Inspections and Maintenance
  • Transportation Planning
  • Zoning

Contact Information and Hours of Operation
Contact us by using the email list below or by telephone at 770-476-1790. Visit us in person during regular City Hall business hours, Monday – Friday from 8:00 a.m.- 4:30 p.m.


Department Administration

Planning & Development Director: Bill Aiken

Administrative Assistant: Carol Hill

Planning Division

Senior Planner: Dan Robinson

Planner/GIS: Olivia Askew

Compliance Division

Code Compliance Officer: Shelley Shepphard

Code Compliance Officer: Liz Bradshaw

Code Compliance Officer: Marcus Head

License Compliance Officer: John Compton

Engineering Division

City Engineer: Margie Shames Pozin

Building and Development Division

Building Official: Joe Stapleton

Development Coordinator: Layla Corley

Stormwater Division

Stormwater Program Manager: Joshua Arnold

Stormwater Administrative Assistant: Rhonda West

Assistant City Engineer: Heike Slinin

City of Duluth Code of Ethics


Planning & Development

Monday thru Friday 8:00am to 4:30pm


markerCity Hall, 2nd Floor
3167 Main Street
Duluth, Georgia 30096

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Department Director

Bill Aiken