Service Request Form
For assistance with ROW grass cutting and maintenance, road service, sidewalk issues, or signage
The City of Duluth Public Works Department will strive to be known as a leader in the delivery of quality services. It is our goal to be recognized for our responsiveness, reliability, efficiency in the use of fiscal resources, and the integrity that serves as the foundation of every job we do.
We believe that our employees are our most valuable resource; it is through their dedication that we will be successful.
Our Core Values Are:
- Delivery on commitments
- Treat others as we wish to be treated
- To be part of the solution, not part of the problem
The Public Works Department oversees the following:
- Building Maintenance and Operations - includes Town Green, Fountain, Parsons Alley and various City Properties
- Community Enhancement - including Public Art maintenance, Veterans Markers and Flags, Downtown lighting and Holiday Decorations
- Fleet Maintenance
- Right of way/Landscape Maintenance
- Street Maintenance - including sidewalks and signs
To report street light outages: Check for a pole number and call GA Power at 888 891-0938 or Jackson EMC at 1-800 462-3691
Brock Road, between Buford Hwy and Main Street, will be closed Thursday, June 14, for tree removal. Please seek alternate routes between the hours of 7:00 a.m. - 6:00 p.m. Thank you for your patience during this necessary project.
Veteran Markers Moving:
It has become increasingly dangerous for our employees to place markers on SR120 and Pleasant Hill Road. Because of this danger, all markers on SR 120 and Pleasant Hill Road will be moved to other locations over the next 12 months. Please be understanding that the City places safety for its employees first.
Memorial Day 2018 - All markers on Pleasant Hill Road west, from McClure Bridge Road to Peachtree Industrial Boulevard will be moved to George Rogers Avenue permanently.
East Whippoorwill Drive Patching:
Sections of East Whippoorwill Drive will receive patching this year. Due to numerous specialty items and additional work required for this project, it will be bid separately.
Gas Line Replacement:
Atlanta Gas Light (AGL) has finished replacing gas lines in the Norman Downes neighborhood. They will begin work in another area at this time. This project will take several weeks, depending on the weather. Residents should receive information posted on door hangers. AGL will repair any damage to yards and streets that are affected. Old lines are being abandoned and phased out for new lines to provide more dependable, long-term service. The City is working with AGL and will monitor the work to ensure any affected roads are repaired correctly.
AGL will be working on gas line replacement for the following streets next:
Bryn Mawr Court
Casey Glen Court
Howell Meadow Drive
Howell Springs Drive
If you have a question or concern about this project, you may call AGL at 404 584-3130 or email email@example.com
Deputy Public Works Director