Service Request Form
For assistance with ROW grass cutting and maintenance, road service, sidewalk issues, or signage
The City of Duluth Public Works Department will strive to be known as a leader in the delivery of quality services. It is our goal to be recognized for our responsiveness, reliability, efficiency in the use of fiscal resources, and the integrity that serves as the foundation of every job we do.
We believe that our employees are our most valuable resource; it is through their dedication that we will be successful.
Our Core Values Are:
- Delivery on commitments
- Treat others as we wish to be treated
- To be part of the solution, not part of the problem
The Public Works Department oversees the following:
- Building Maintenance and Operations - includes Town Green, Fountain, Parsons Alley and various City Properties
- Community Enhancement - including Public Art maintenance, Veterans Markers and Flags, Downtown lighting and Holiday Decorations
- Fleet Maintenance
- Right of way/Landscape Maintenance
- Street Maintenance - including sidewalks and signs
To report street light outages: Check for a pole number and call GA Power at 888.891.0938 or Jackson EMC at 1.800.462.3691.
Dumpster Cards: Dumpster Cards are still available for processing. If you have not received your 2021 Dumpster Card yet, you can do so by visiting the Dumpster Information page to complete the online application. Once complete, please email it to the Duluth Public Works Department, along with a copy of a recent (past 2 months) utility bill.
Surveyors will be working in the vicinity of Donnaville and Church Street in the next few weeks.
Engineers will be working in the Woodehaven community finalizing surveys.
Engineers will also be working on Buford Highway sidewalks in the next few weeks.
Public Works employees will be picking up trash daily and will begin grass cutting in the right of ways. As always, please slow down when in a work zone or when you see our workers.
Street Maintenance/LMIG Street Resurfacing:
See our Street Maintenance page for a complete listing of the streets to be resurfaced.
Pavement milling is starting on Old Coach, Hansom Cab, Lamplighter Kenwood Drive and Kenwood Court. After these streets are completed, they will move to Rogers Cove and Grizzly. Please remove all vehicles from these streets for the next few days. We do not have an exact schedule yet, as it is weather permitting.
Garrett Paving is the City's contractor, they can be reached at 706-546-7643 or residents can call the Duluth Public Works Department at 770-476-2454.
Curb work is complete in most neighborhoods. However, there may be some dirt or debris left behind from the curb replacement. The Contractors will be back to clean this up and finalize the curb repairs as weather permits. ALL DEBRIS WILL BE CLEANED UP BEFORE THE PROJECT ENDS.
We will be accepting glass since it is no longer taken in your recycling bin at the curb. You will be requested to show your dumpster card or a utility bill to gain access to the dumpster. You must live in the city limits of Duluth to use this facility. Please ensure that all glass food jars are properly cleaned before you bring them to recycle. If you are only recycling glass on your visit, your dumpster card will not be punched. You must bring your glass items during regular dumpster hours when the Attendant is on duty.
Veteran Markers Moving:
It has become increasingly dangerous for our employees to place markers on SR120 and Pleasant Hill Road. Because of this danger, all markers on SR 120 and Pleasant Hill Road have been moved to George Rogers Avenue. Please be understanding that the City places safety for its employees first.
All markers from Governors Landing east bound on SR120 have been moved to 3159 Buford Hwy. All markers on Pleasant Hill westbound from WP Jones Park to McClure Bridge Road have been moved to George Rogers Avenue. This change is due to safety issues for our crew.
If you can not locate your marker, check the alphabetical listing from our Veteran Marker page.
City of Duluth Code of Ethics