Service Request Form
For assistance with ROW grass cutting and maintenance, road service, sidewalk issues, or signage
The City of Duluth Public Works Department will strive to be known as a leader in the delivery of quality services. It is our goal to be recognized for our responsiveness, reliability, efficiency in the use of fiscal resources, and the integrity that serves as the foundation of every job we do.
We believe that our employees are our most valuable resource; it is through their dedication that we will be successful.
Our Core Values Are:
- Delivery on commitments
- Treat others as we wish to be treated
- To be part of the solution, not part of the problem
The Public Works Department oversees the following:
Building Maintenance and Operations - includes Town Green, Fountain, Parsons Alley and various City Properties
- Community Enhancement - including Public Art maintenance, Veterans Markers and Flags, Downtown lighting and Holiday Decorations
- Fleet Maintenance
- Right of way/Landscape Maintenance
- Street Maintenance - including sidewalks and signs
To report street light outages: Check for a pole number and call GA Power at 888.891.0938 or Jackson EMC at 1.800.462.3691.
Asphalt Rejuvenation: This project will begin Wednesday, April 20. PLEASE DON'T PARK ON THE STREET ON THESE DATES. We will be treating the following streets in the order below.
Residents can expect delays and temporary inconvenience. One lane into neighborhoods will remain open at all times. City contractors will be moving in this week to treat certain roads with Reclamite. Reclamite is an asphalt rejuvenation technique that is used on roads that are between one and five years old to help the road last longer. The Reclamite process penetrates, rejuvenates, and seals the surface by replenishing materials lost to UV rays and oxidation. This process adds several years of life to roads at less than a dollar per square yard. For more information go to:
For a list of streets that are planned to be treated, see our Street Maintenance page. Streets will remain open; however, expect minor delays. Vehicles should not follow the spray truck. More information will be published as available.
Buford Hwy Sidewalk Repair:
Our Contractor, CMEC continues work on Buford sidewalks. Motorists should expect delays due to lane closures. This project is being funded by SPLOST, your penny sales tax at work!
Dumpster Cards: Dumpster Cards are still available for processing. If you have not received your 2022 Dumpster Card, you can do so by visiting the Dumpster Information page to complete the online application. Once complete, please email it to the Duluth Public Works Department, along with a copy of a recent (past 2 months) utility bill. Your 2021 Dumpster Card will be valid until 6:00 p.m. on January 31. After that date, you will need a card for 2022.
Surveyors will be working in the vicinity of Donnaville and Church Street in the next few weeks.
Public Works employees will be picking up trash daily and will begin grass cutting in the right of ways. As always, please slow down when in a work zone or when you see our workers.
Street Maintenance/LMIG Street Resurfacing: The patch and resurface project is underway. We expect the Contractor, Major League, to begin on Brookhurst Court then move to Lake Villas Court, Lake Villas Lane, and Villa Brooke Court in Riverbrooke. This work will begin Monday, April 11, weather permitting. The repaving of Meeting Street is expected to begin April 20. As we get more specific dates, we will post them here. We will be reaching out to every neighborhood to alert them of upcoming work. All vehicles must be removed from the streets prior to paving. Delays can be expected, please drive slowly in work areas. These projects are paid for in full by SPLOST, the penny sales tax. See our Street Maintenance page for a complete listing of the streets to be resurfaced. Residents can call the Duluth Public Works Department at 770-476-2454 for more information.
Concrete, Curb, and Catch Basin Repairs: Contractors will be making concrete repairs to areas on Sunrise Lane. Also, curb repairs and catch basin replacement on Berkeley Park Court and Berkeley Park Drive. These are joint projects with our Stormwater Division.
Contractors will be repairing the cul de sac on Whitney Place in the coming months. Residents who may be affected are being notified. This is a joint project with our Stormwater Division. These repairs are being made in preparation for repaving of Whitney Place in summer/fall 2022. This paving project will be bid in the spring. More information will be available once bid specs are completed.
Sidewalk Repairs: Your SPLOST pennies at work! Sidewalk repairs in all of the Sugarloaf Ridge subdivision will be scheduled in the coming weeks. Sidewalk repairs are planned for Towne Village Drive, Main Street and Regency Park Drive. Later in spring, City Contractors will be removing trip hazards in sidewalks in the Olde Towne Village and Barkley Square neighborhoods. These repairs should not cause any traffic disruptions.
We will be accepting glass since it is no longer taken in your recycling bin at the curb. You will be requested to show your dumpster card or a utility bill to gain access to the dumpster. You must live or have a business in the city limits of Duluth to use this facility. Please ensure that all glass food jars are properly cleaned before you bring them to recycle. If you are only recycling glass on your visit, your dumpster card will not be punched. You must bring your glass items during regular dumpster hours when the Attendant is on duty.
Veteran Markers Moving:
It has become increasingly dangerous for our employees to place markers on SR120 and Pleasant Hill Road. Because of this danger, all markers on SR 120 and Pleasant Hill Road have been moved to George Rogers Avenue. Please be understanding that the City places safety for its employees first.
All markers from Governors Landing east bound on SR120 have been moved to 3159 Buford Hwy. All markers on Pleasant Hill westbound from WP Jones Park to McClure Bridge Road have been moved to George Rogers Avenue. This change is due to safety issues for our crew.
If you can not locate your marker, check the alphabetical listing from our Veteran Marker page.
City of Duluth Code of Ethics